Here’s new functionality across the Infinity platform that will help you and your team deliver the frictionless experiences your customers expect.
Infinity is a modular platform and you may need additional components or licencing to access some functionality.
INFINITY API
Better management of products sold
The Products API now supports an expanded range of Infinity’s standard product management functions. The additions increase control over the selling of certain products, to ensure that business rules can be met and the correct products are selected while processing transactions.
You can use it to define and view:
The sites where a product can be sold.
The date range between which a product can be sold.
Whether the product must be the only product in a transaction.
Whether each unit of a product must be on a different transaction line.
Whether the product can only be paid for using certain media.
Make future product changes
The new Products Planned Changes API allows you to take advantage of Infinity’s batch updates function to make changes to products that will take effect at a future date and time. Customers whose master product details are managed in systems outside Infinity can use it to create, overwrite, retrieve and delete future-dated changes.
Offer multichannel payment options
Infinity Sales Orders API now supports websites sending payments for existing orders. Customers can pay for their in-store orders online, giving them more flexibility when managing their orders and offering a seamless purchasing experience.
INVENTORY
Tailor labels printed for stores
Infinity Labels now allows retailers to change the order that labels appear on screen, meaning you can print labels in the order that makes sense for your store layout. For example, you can decide to sort labels by description rather than by SKU.
Easier de-allocation of stock from locations
Finding items to de-allocate from a location has become easier and less time consuming now that stock items that are listed alphabetically on the Items Location screen, are also listed in that order on the De-allocate screen. To reduce errors and increase accuracy when de-allocating items from locations, Infinity can be configured so that all items are deselected by default and users need to select the items that are to be de-allocated.
ORDER MANAGEMENT
Tax-free items retain status throughout order process
Infinity can now process tax-free sales orders from creation to completion. Items logged as tax-free through any channel will retain their tax status throughout the lifetime of the order.
PRICING & PROMOTIONS
Increase promotion options for branches
Businesses that use branch clusters in conjunction with rules-based pricing can now configure Infinity to add items to pricing groups and promotional rules even if those items belong to a higher level cluster than the local branch, or belong to no cluster. This gives you greater flexibility in the promotions you can offer your customers.
Remove inactive items from searches for more accurate promotions
The Rules Based Pricing item search experience at the Back Office has been improved so that users no longer see a list of search results that includes inactive items when they are creating a promotional rule or adding items to a pricing group. This ensures that the correct products are added to promotions and prevents confusion when unexpected products are listed.
Increase the number of discount options you offer customers
Businesses that use customer discount groups as a way to group customers can now use these discount groups to create pricing rules for the TRADE condition type when using the standard rules-based pricing procedure. This extends upon the existing customer category options already available so that a customer can belong to two different groups, with pricing rules able to be defined for each.
For example, a trade customer can receive a standard discount because they are a gold-tier customer, as well as discounts on a particular range of products because of their business type and discounts on a set of products that they have negotiated directly because of a piece of work they are doing.
POINT OF SALE
Deliver staff reminders more frequently
You can now update the reminders your store staff see throughout the day so that they keep pace with the changing needs of your business. Until now, reminders would be updated only when users started up the POS. Now when you add a reminder at the Back Office or Head Office, it will load at the POS when the operator logs in and after a transaction is completed.
Control the visibility of branch stock levels
Multi-branch businesses that include standalone outlets can now prevent those outlets from seeing stock levels at other branches, allowing you to maintain branch confidentiality across your organisation.
Tailor the way you view search results
You now have a greater choice of how you view Advanced Items Search results at the POS. Instead of viewing search results as thumbnails you can now choose to see all results in a list, which is useful when dealing with numerous results. You can also customise the columns listing the search results and the search criteria in a way that makes sense to your business and add search filters for these columns.
Improve visibility of cash positions in stores
If your business uses MESM Cash Management, you can now use it to receipt cash from the bank for your float and deposit cash in the bank, giving your Back Office staff an easy way of recording these transactions. You can also keep on top of your current cash position by seeing the amounts at all cash drawers as well as in the safe at a glance.
Increase control over returns refunds
The Returns Extended functionality can now prevent POS users from editing the unit price when completing a returns transaction if they do not have the authority to do so. If the unit price needs to be changed, the operator will need to get permission from a more senior staff member, thereby helping to prevent incorrect refund amounts from being given.
Give customers BP fuelcard payment option
If you are a New Zealand fuel retailer using PC-EFTPOS, you can now offer BP fuelcard as a payment method, allowing you to add more customers to your customer base.
ADMINISTRATION
Increase security by increasing password strength
Access to POS, BOS and HOS can now be made more secure through the use of password policy complexity. When implemented, your users must create strong passwords with at least three different types of character (they can use upper and lower case letters, numbers or special characters).
More control for head office when closing branches
You can now disable branches centrally from Infinity Head Office, allowing you to:
Reduce the reliance on manual tasks when closing a branch.
Gain greater control and flexibility when it comes to branch management.
Shut down a branch more quickly, safely and efficiently than ever before.
Your staff have to be specifically given permission to do this, meaning that admin users can enjoy greater control over branch management while other users cannot accidently close a branch.
TECHNOLOGY
SQL 2019 users will no longer get a "Login failed for user error" when the correct SQL user and password are entered. This applies for the following scenarios:
When upgrading Infinity and the SQL user connecting to the database is not the standard Infinity SQL user.
When the Infinity SQL user already exists, you are installing Infinity again and the correct SQL password is supplied during installation.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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