Much more than loyalty program software

 

Infinity gives you a complete view of your retail and trade customer relationships when and where you want so you can offer a more rewarding shopping experience. By capturing information and facilitating customer recognition both in-store and online, you’ll sell more and sell better.

 
 

Take the next step

 
 
customer-management-capture-data

Capture customer details via any channel

With Infinity Loyalty, you’ll have a 360 degree view of your customers as all information is captured and stored in one database. Whether staff or the customer enters their details in-store or online, you’ll be able to recognise them consistently wherever they shop with you. 

customer-management-segmentation

Segment and understand your customers

Utilise the data to know which customers are your most profitable and what their preferences are. Sales associates can see this information as well to offer personalised service and encourage conversion at point of sale.

 
 
 

See what customers bought as well as what they were interested in

By viewing their purchase and browsing data, you’ll be able to develop meaningful relationships with offers that are timely, relevant and compelling.

 
 
customer-management-engagement

Stay top of mind by keeping customers engaged

Infinity puts customers’ data at their fingertips as well, giving them the ability to view their purchase history and points balance online in real-time. To drive database completion and/or clean-up, you can offer customers incentives at POS or by email to encourage them to update their details online.

Supporting Trade Customers

Actively support trade customers 

Credit management, statements, payments and allocations, and debtor aging are all part of Infinity. As debtors perform transactions that impact credit availability, all stores are updated in near real-time.

 

Infinity works well with:

WINE, BEER & LIQUOR

FASHION & APPAREL

AGRIBUSINESSES


Customer experience on the blog

Gain a 360 degree view of your business


Features

INVENTORY

CUSTOMERS

ORDERS

PROMOTIONS

ANALYTICS


Channels

IN-STORE POS

 

ECOMMERCE

 

MOBILE