Case Study: GAS drives customer engagement and repeat visits with new loyalty programme
How GAS used Infinity to launch its new loyalty offering in only 12 weeks, and now has a platform to deliver a customer-first experience.
Case studies
We think our clients tell our story best. Please explore their successes then get in touch to see how Infinity could help you.
Video: Z creates world-first customer experiences
Fuel, New Zealand
Z Energy is New Zealand’s largest fuel retailer, with more than 500 Z and Caltex sites. With Infinity providing a single customer view, Z is elevating expectations of the fuel retail experience.
Video: Enabling a leader in retail innovation
Fashion & Apparel, Australasia
Cue Clothing has pioneered unified commerce to create award-winning customer experiences. Watch the retailer explain how it used Infinity to become a leader in retail innovation.
Video: Enabling fast point of sale deployment
Fuel, New Zealand
This Kiwi fuel retailer provides a masterclass in point of sale deployment. Watch GAS explain how it took only 7 weeks from contract to pilot, and 10 weeks to rollout Infinity across 127 stores.
Video: Liquorland elevates sales through unified inventory
Beer & Spirits, New Zealand
With Infinity providing a unified view of inventory, Liquorland has added over $100 million in sales in only four years and grown its market share 5% - a massive result in a mature market.
Video: Z fuels more sales and repeat visits with Pumped loyalty
Fuel, New Zealand
Infinity powers Z’s new Pumped loyalty programme, giving Z a real-time view of customers and more personalised experiences that fuel sales and repeat visits.
Video: GAS optimises inventory for improved profitability
Fuel, New Zealand
GAS recently completed a lightning-fast nationwide point of sale implementation. Its site owners now have the tools to manage inventory and run more profitable businesses.
Video: Shane Lenton on what’s next for Cue
Fashion & Apparel, Australasia
See Shane Lenton describe Cue’s future plans to unleash seamless new services that deliver extraordinary business outcomes going forward.
Video: GAS crafts a personalised CX to grow loyalty
Fuel, New Zealand
Infinity POS integrates with GAS’ AA Smartfuel loyalty programme, enabling GAS to deliver more personalised customer experiences that boost brand loyalty.
Video: Cue builds a best in-class hybrid customer experience across all channels
Fashion & Apparel, Australasia
Shane Lenton and key technology partners - including our CEO Kelly Brown - describe how Cue is creating unified customer experiences for extraordinary business outcomes. Source: Emarsys
GAS
Fuel & Convenience, New Zealand
How GAS used Infinity to launch its new loyalty offering in only 12 weeks, and now has a platform to deliver a customer-first experience.
GAS
Fuel, New Zealand
GAS’ goal is to support its retailers in providing great customer experiences that drive growth throughout the fuel network.
New Zealand Post
National Logistics, New Zealand
NZ Post has signed a multi-year agreement with Triquestra to support its retail transformation.
NPD
Fuel & Convenience, New Zealand
Fuel and convenience retailer NPD has selected Infinity to transform its retail system and provide a hub for future innovation.
University of Canterbury
Education, New Zealand
The University of Canterbury selected Infinity as a modern retail platform that keeps data secure and improves the customer experience.
T2
Tea Retailer, Global
T2 & Infinity: make shopping contactless in quick response to COVID-19 for customers showing a 350% increase in click-and-collect orders.
Z Energy
Fuel, New Zealand
Infinity powers Z’s new Pumped loyalty programme, giving Z a real-time view of customers and more personalised experiences that fuel sales and repeat visits.
Fonterra Farm Source
Agribusiness, New Zealand
Upgrading to Infinity’s unified commerce platform, Farm Source will have one single source of inventory, sales and customer data to serve farmers better.
Catalina Express
Transportation, USA
Even when there’s no network connectivity at sea, Infinity POS helps Catalina Express staff offer excellent customer service throughout each journey.
Cue Clothing Co.
Fashion & Apparel, Australasia
This Australian retailer has mastered frictionless commerce.
Moore Wilson’s
Grocery, New Zealand
Moore Wilson’s has selected IT integrator Bridged IT for the transformation of its retail system with the installation of Triquestra’s Infinity point of sale in stores to create a hub for the brand’s customer experience and innovation in the future.
Liquorland
Beer & Spirits, New Zealand
With Infinity providing a unified view of inventory, Liquorland has added over $100 million in sales in only four years and grown its market share 5% - a massive result in a mature market.
Challenge
Fuel, New Zealand
Challenge service stations are enjoying Infinity for better inventory accuracy, promotions capability and processing speed that gets customers back on the road quickly.
Caltex
Fuel, New Zealand
The pilot of seven Caltex New Zealand service stations is off to a flying start with Infinity - a great sign of the benefits to come when it’s rolled out to 140 sites.
Z Energy
Fuel, New Zealand
Z Energy uses Infinity to easily manage 60 million transactions annually across 360 point of sale lanes, giving staff more time to serve customers even better.
T2
Tea Retailer, Global
T2 selects Infinity to be its platform for growth and innovation – to give customers immersive and frictionless experiences across all channels.
Discount Tyres
Tyres, New Zealand
Infinity gives Discount Tyres the inventory visibility and reporting it wants to stay competitive while increasing gross profit.
Coupland's
Grocery & Convenience, New Zealand
With Infinity inventory management, point of sale and rules-based pricing across 25 stores, Coupland’s can offer customers the exact fresh-baked products they want for the best price.
Selmes Garden Centre
Home & Garden, New Zealand
This non-profit’s trustee chose Infinity after seeing it in action at a big government department. Selmes staff now spend more time with customers because of the work Infinity automates.
Beauty Base
Fragrance & Beauty, United Kingdom
With 16,000 products in the database, manual ordering was difficult for Beauty Base’s 10 stores. With Infinity on board to auto-replenish orders, inventory control is much tighter and staff can spend more time with customers.
STORM
Jewellery & Accessories, United Kingdom
Infinity’s real-time sales and stock reports on more than 2,000 lines help STORM ensure that its best-selling products are always front-and-centre.
Goldpine
Outdoor Timber, New Zealand
Goldpine has 22 stores and uses Infinity POS, inventory management and rules-based pricing to give customers the best deals, maximise margins and build strong relationships around the country.
Flowerland
Home & Garden, United KIngdom
Infinity is the ideal cost-effective platform for Flowerland to manage its 100,000 product lines, accurately measure gross margin, and stay competitive due to the unique customer shopping insights that Infinity offers.
Landmark
Agribusiness, Australia
Landmark is Australia’s largest distributor of agribusiness merchandise and fertiliser with 200 locations. They implemented Infinity to simplify complex sales processes.
Thistle Company of Australia
Fuel, Australia
Infinity is powering Thistle’s transformation from fuel stations with shops at the back to small supermarket and fuel convenience outlets that deliver optimum customer experiences.
SamoaTel
Telecommunications, Samoa
Despite the challenges of weather and idiosyncratic power supply, SamoaTel trusts Infinity POS to work even during network outages, and give the team the inventory and purchase insights it needs.
Night ‘n Day
Grocery & Convenience, New Zealand
By simplifying inventory management with Infinity, Night ‘n Day stores are cutting costs, freeing up time and increasing net profit to around $12,000 per store each year.
