Here’s new functionality across the Infinity platform that will help you and your team unify physical and digital channels to provide the convenience, speed and variety customers now demand.
Infinity is a modular platform and you may need additional components or licencing to access some functionality.
INFINITY API
Expand purchasing options using Products API
The Products API now lets you retrieve information relating to alternate suppliers. This is useful if you ordinarily buy a product from one supplier but there are alternatives. So, for example, if you are a convenience retailer who ordinarily purchases Coke 355ml cans from Coca-Cola, you can use this new functionality to purchase them from a local supermarket or wholesale distributor.
Filter product search results by purchasing rules
The Products Search API now lets you restrict the scope of your search based on the product's purchasing rules, ensuring that products that should not be purchased are not returned in search results.
INVENTORY
Streamline reporting and ordering with custom item searching
You can now use additional custom fields to search for items, meaning you can search the inventory using criteria that make the most sense for your business and allowing you to better target item searching. Taking full advantage of this change will reduce the need for more complex reporting and allow you to make more informed stock ordering decisions.
Protect profits with enhanced PO receipting details
We’ve enhanced the information you see when receipting purchase orders by optionally adding the target gross profit margin (TGPM) and the current gross profit margin (CGPM) to the receipting screen. Having these details front and centre allows you to make timely updates to retail pricing and to protect against an unexpected reduction in profit.
Manage refunds efficiently by restricting open department returns
If you use Infinity’s extended returns function, you can now optionally block the return of open department items. This means you won’t have to accept the return of products that you can’t easily on-sell to other customers. It’s also useful if you manage the refunds for those items outside Infinity, such as direct from supplier.
ORDER MANAGEMENT
Expand printing options for Pacific region’s TaxCore documents
Businesses in the Pacific that use Infinity’s TaxCore registration module now have more flexibility in choosing how to print relevant documents. The latest enhancement allows you to print traditional order and quote documents to A4, while still using a thermal printer for all other documentation.
CUSTOMERS & LOYALTY
Speed up sales transaction reviews with customer names displayed
We’ve streamlined how you can use the Sales and Credits function to monitor customer transactions by adding customers’ first and last names to the information displayed. This saves you having to manually search by customer code if you want to identify the person involved in a transaction, improving the time it takes to investigate a range of sales activity.
Customise CPL discounts at branch and sale levels
Fuel businesses with cents-per-litre (CPL) discounting programmes now have even more flexibility in shaping the offerings. You can allow customers to redeem their discount even if a transaction is below the minimum spend. You can also operate save and spend options on a branch-by-branch basis, so that one branch might allow customers to save or spend their discounts, while another might allow them to spend and not save.
Additionally, you can choose to discount only the first fuel line in the sale up to the maximum volume regardless how many fuel lines are in the sale, or to discount all fuel lines in the sale up to the maximum volume. Where multiple lines are discounted, the discounts are applied based on the line volume in the order they are added to the sale.
PRICING & PROMOTIONS
Quickly calculate profits for single product promotions
If you use rules based pricing to run single product promotions, you can now quickly and easily identify an item’s gross profit based on those promotions. Note that this excludes items offered as part of an active multi-product, multi-buy product set, such as buy-two-get-one-free.
POINT OF SALE
IStreamline cash handling with recycler dispensing capability
Businesses that use Infinity’s cash recycler integration can now dispense notes and/or coins from the cash recycler machine, further streamlining your cash-handling tasks and giving you the ability to use the recycler in the same way as a cash drawer for things such as petty cash.
Accelerate item searches for faster sales
If you use our advanced item search function with a large number of items and pricing rules, you’ll find we’ve enhanced the speed at which search results are returned, allowing you to complete sales more quickly and offer a more seamless customer experience.
Provide unique customer booking numbers with agency module
If your business sells products on behalf of a principal, you can now use Infinity’s agency module to provide a compact, unique and incrementing booking number to customers.
TECHNOLOGY
Improve resilience of Infinity environment with new endpoint additions
Two new health endpoints have been added to the Infinity API suite to enable you to monitor issues. Calling the Orchestration Service endpoint gives you detailed information of any issues with the API services running on the API server, while calling the Sync Service endpoint allows you to get the status of the service and the underlying processors to assist with monitoring the Infinity environment.
Simplify back office rebuilds using new command line tool
A new command line tool lets your ICE trained engineers resolve table linking issues following a Back Office rebuild without having to do a re-synchronisation of each POS terminal. Contact us to find out more about the minimum requirements you need to have installed in order to use this tool.
Streamline web pricing service with automated DLL Loading
The Web Pricing Service upgrade has been streamlined by automatically loading the latest DLL that matches the installed Core major database version. This removes the need for manual intervention in renaming the latest DLL and reduces the risk of failure if this step is missed.
Support extended email address lengths
Infinity Messaging now supports email address lengths that comply with RFC1035.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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