Here’s new functionality across the Infinity platform that will help you unify your physical and digital channels to create frictionless customer experiences and drive growth.
Infinity is a modular platform and you may need additional components or licencing to access some functionality.
INFINITY API
Enhance ecosystem integrations by accessing more transaction source data
As part of our continual expansion of Cloud Events payloads, we’ve included additional information about the transaction source, as well as any information about the use of external loyalty cards and fuel coupons, to allow you to enrich your integration with ecosystem platforms.
Streamline sharing of sales data with ecosystem partners
You can now use the Infinity Cloud Events service to securely share sales of specific products with ecosystem partners without having to waste time and resources manually cleansing and redacting data.
PRODUCT INFORMATION MANAGEMENT
Automate shelf pricing updates with Pricer integration
Keeping your shelf pricing up to date, especially during a promotional period, can be time consuming and costly. Using Infinity's new integration with Pricer software, you can reduce labour costs by harnessing the power of real-time electronic pricing. The integration regularly sends the latest Infinity pricing information to Pricer, saving you the effort of manually updating prices and ensuring your shelf pricing is always current.
Boost efficiency with ETL tool item selection enhancements
Bulk exporting and updating item data using the ETL tool is easier and more efficient now that you can select items by subdepartment and product class rather than just by department, giving you more focused and targeted results.
INVENTORY
Streamline inventory management by stock taking any time of day
Businesses can find it hard to fit stock taking around the need to keep trading. Infinity Cloud now allows you to stock take during trading hours at a time that suits you and then refresh stock data at the Back Office, meaning you don’t miss any sales that happened during the stock take.
Save time and effort when receipting multiple stock transfers
If your business chooses to reduce transportation costs by shipping multiple stock transfers from your warehouse in a single delivery, you can now use Infinity Cloud to receipt all the goods in that delivery at the same time. When the consignment arrives, your store staff can simply scan the goods and Infinity will deal with the hassle of matching them to the right stock transfer, saving you time and effort.
Simplify checks of shelf price labels using mobile devices
Verifying shelf-edge pricing, particularly during a promotion, can be difficult for store staff, who have to match the shelf price to the price recorded at the POS station. To overcome this, Infinity Cloud now allows store operators to see both the standard price and the single product promo price on a mobile device as they move around the store.
CUSTOMERS & LOYALTY
Increase accuracy of fuel loyalty balances via manual adjustments
Loyalty program administrators in fuel businesses can now create both positive and negative manual adjustments to cents-per-litre balances, giving them more control over suspicious transactions and instances where operator error has inflated the balance.
PRICING & PROMOTIONS
Simplify the setup of quantity-based promotions
If you use quantity break/price bands, you can now use additional price adjustment options to simplify and optimise the setup of scale pricing rules. By enabling price fields 2-8 on the item master, you can define a single rule to manage multiple items, reducing the overhead in maintaining these rules.
POINT OF SALE
Improve security and employee safety with contactless cash recycling
Handling cash is a financial and security risk for all retailers. Infinity’s new cash recycler integration improves your peace of mind by taking the responsibility for processing cash payments away from store staff and giving it to the recycler machine instead. This reduces both the chance of staff error when giving out change and the risk of theft, while also allowing you to enjoy the benefits of contactless cash handling.
Boost profits by removing credit option from Windcave EFTPOS
Customers who use the credit option when paying by EFTPOS as a way of circumventing the credit card processing fee cost your business precious revenue. To overcome this, you can now configure payment options at the point of sale so that when the customer chooses to pay by Windcave EFTPOS they must debit either their cheque or savings account, rather than using the credit option.
Let customers quickly and easily self-scan loyalty cards on Magellan scales
Infinity Loyalty now supports the use of Magellan scanner scales for scanning Loyalty cards, optimising the search for Loyalty customers at the Point of Sale.
INTEGRATIONS
Speed up GRNI reconciliation in Xero
Reconciling the GRNI account postings in Xero is faster and more efficient now that the original purchase order number displays on purchase order goods receipts.
TECHNOLOGY
Accelerate upgrades with fewer exceptions
We've enhanced the Infinity Upgrade Service to accommodate situations where applications are running that may block the upgrade from updating files in the Infinity folder. This will result in fewer exceptions needing attention post-upgrade, reducing the time pressures on technical staff.
Support for diverse scale hardware at site level
Businesses that configure scales at the site level can now set station-specific scale configurations, allowing for mixed hardware options to be supported.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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