Here’s new functionality across the Infinity platform that will help you and your team reduce operational complexity and create a differentiated omnichannel customer experience.
Infinity is a modular platform and you may need additional components or licensing to access some functionality.
INVENTORY
Cancel manual invoices for streamlined reconciliation
Reconciling supplier invoices can be messy, especially if the supplier sends you a single invoice for multiple purchases instead of providing an invoice with each shipment. You can enter invoices manually to handle these situations, but what if you make a mistake that threatens to impact invoice matching? To keep things simple, Infinity now lets you easily cancel these invoices and then recreate them for streamlined reconciliation.
Perform automated price changes overnight
Infinity’s batch updates are a great way to apply price changes to a range of stock items at the same time. These updates can now be applied as part of a scheduled overnight task, meaning the Point of Sale doesn’t need to be running for prices to be updated and reducing the risk that new prices aren’t available when they’re needed.
See transfer history at a glance when purchasing
If you have a store that acts as a fulfilment warehouse for your other branches, you can now see the outwards transfer history for items being added to purchase orders at a glance, allowing you to make informed decisions about the stock needed at each store before buying it for distribution.
Easily monitor stock profitability metrics
Keeping a watchful eye on inventory profitability is a key part of sound financial decision-making, especially when margins are tight. Getting the information you need from Infinity is even easier now that you can quickly see quantities, costs and gross profits for each item according to stock movements and sales.
Customise your debtor statements
We’ve made it easier to capture the information most relevant to your business on debtor statements. You can now easily add customised data such as your store’s account name and number, making these statements more useful to your team and to your debtors.
PRICING AND PROMOTIONS
Offer enhanced ‘spend more, save more’ discounts
We’ve listened to feedback about our total sale discounts and made them more flexible for greater business impact and value.
You can now create multiple tiers as part of a discount promotion and set thresholds at which those tiers apply, giving you more control over how you reward customers. So, for example, you can offer a 10% discount for a total sale value of over $1000 and 20% on a total sale of more than $5000.
The other great features remain the same, so you can still choose to reward customers with a dollar-off or a percentage-off discount, and you can decide which customers and products to include in the promotion.
REPORTS AND ANALYTICS
Let debtors know their current position anytime
Debtors don’t always want to wait until the end of the month to know how much they owe you, but giving them a quick and easy view of their current position when they call or email you mid-month has been a struggle. Until now.
The new Current Debtor Position Report lets you easily respond to these queries by providing your customers with the amount outstanding and a list of transactions up to the present date, giving them the information they need and allowing you to prompt them for payment more frequently. The report can be run for both balance brought forward and open item debtors.
Spot unusual stock take variances
Counting stock is a vital task in any retail business; it can also be an opportunity to identify fraud. Using our new Stocktake Historical Variances Report you can identify questionable variances in stock takes, including for specific items, so you can take action to prevent future losses. You can also use it to pinpoint items that are historically difficult to count accurately.
POINT OF SALE
Gain greater control over till pickups
Running audits on the money moving in and out of your cash drawer is easier now that you can require your store staff to enter cash denominations when they do till pickups, giving you greater clarity over what’s being taken out and allowing you to quickly spot any unusual patterns.
And if you use our enhanced cash management module, you can also prevent your store team from performing a till pickup if the amount being removed exceeds the amount of cash in the till. You can also prevent trading until a float has been entered into the till.
TECHNOLOGY
Integrate Infinity fuel sites with DOMS
We’re excited to let you know that our fuel integration portfolio now includes DOMS, one of the major forecourt controllers in the industry. With this latest integration, Infinity now seamlessly connects to four widely used forecourt controllers, giving you flexibility, efficiency and confidence in your operations.
Save time upgrading Infinity components
We’re pleased to announce that we’ve streamlined the process for upgrading a range of non-core Infinity components, including Infinity Messaging, the Infinity Cloud Events Service, Infinity Cloud Inventory and the Infinity Xero Integration.
If you use the Infinity Upgrade Service to handle Infinity core upgrades, you can download the upgrade package and then schedule the upgrade via a new dashboard. Once the scheduled time arrives, you can use the dashboard to monitor the upgrade of these components concurrently across branches and stations, saving you both time and effort while reducing overhead and deployment anxiety. Using the dashboard you can easily identify upgrades that are in progress, that have completed successfully and that have failed, allowing you to take the appropriate action.
Reduce technical overheads with code signed certificates
We now code sign all MSIs and executables used to install Infinity, rather than just the key instances, making it easier to deploy the software and maintain application controls. IT administrators can now set up group policies to trust applications that have the Triquestra code sign certificate, thereby reducing technical deployment overheads.
Get the latest SQL Server support
We are currently rolling out support for SQL Server 2025, at the same time as we’re ending support for SQL Server 2012 and SQL Server 2014.
As part of our rollout of SQL Server 2025 support, we need to let you know that, if you’re looking to implement this latest version alongside Infinity, you’ll need to use Windows authentication to ensure optimal operation. SQL authentication is still supported, but you’ll experience degraded login times and inferior performance.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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