Exploring Omnichannel

Exploring Omnichannel

Where once the task of purchasing an item involved bricks and mortar stores only, payment with cash or cheque at the point of sale (POS), followed by leaving the store with the purchase, we now live in a world where the task is a little more, well, omnichannel.

How rewarding is your customer loyalty programme?

How rewarding is your customer loyalty programme?

A loyalty programme is an important part of your customer management system. It shows your customers you appreciate and acknowledge their allegiance to your brand, while also enhancing their shopping experience. Yet we’re often left wondering - do they work?

New order orchestration features for Infinity Click and Collect

New order orchestration features for Infinity Click and Collect

For retailers choosing to add click and collect to their omnichannel shopping experience, Infinity ensures the customer experience is even more seamless and hassle-free with its two new features - the Order Orchestration Dashboard, and the Click and Collect Service.