Unified Commerce
Kelly Brown
Retail reboot: How to shut down budget blocks ...
Retail reboot: How to shut down budget blocks and reset your tech spend
Customer Experience
Kelly Brown
How new customer loyalty programmes fuel the ...
How new customer loyalty programmes fuel the c-store retail experience
Unified Commerce
Kelly Brown
Low tech, high risk: 8 signs your retail ...
Low tech, high risk: 8 signs your retail business is underinvesting in IT
Customer Experience
Kelly Brown
Stock smart: How to elevate the omnichannel CX ...
Stock smart: How to elevate the omnichannel CX with real-time inventory
Unified Commerce
Kelly Brown
What’s the difference between unified commerce ...
What’s the difference between unified commerce and omnichannel?

From omnichannel to unified commerce: a platform for lasting customer relationships

From omnichannel to unified commerce: a platform for lasting customer relationships

For some time, people have had a lot of different ways to buy. They can still go into a physical store but can also choose to shop via their laptop, phone, a customer service or mobilesales rep, kiosk or shoppable screen, mail order, or even social media.