Customer Experience
Kelly Brown
Delivering a unified CX: liquor retail's new ...
Delivering a unified CX: liquor retail's new priority
Unified Commerce
Kelly Brown
Retail reboot: How to shut down budget blocks ...
Retail reboot: How to shut down budget blocks and reset your tech spend
Customer Experience
Kelly Brown
How new customer loyalty programmes fuel the ...
How new customer loyalty programmes fuel the c-store retail experience
Unified Commerce
Kelly Brown
Low tech, high risk: 8 signs your retail ...
Low tech, high risk: 8 signs your retail business is underinvesting in IT
Customer Experience
Kelly Brown
Stock smart: How to elevate the omnichannel CX ...
Stock smart: How to elevate the omnichannel CX with real-time inventory

Christmas 2017 - is it all online this year?

Christmas 2017 - is it all online this year?

As we move at an alarming pace towards the busiest of retail seasons, we’re led to believe that this Christmas everyone will be doing all of their shopping online and offshore. The arrival of Amazon down under also casts a shadow over retailers’ Christmas cheer, but will it really dampen shoppers’ ‘shop local’ spirit?

New Infinity Mobile Quotes & Orders App

New Infinity Mobile Quotes & Orders App

Personalising your customer’s experience is now even more flexible, with Infinity Mobile Quotes & Orders App. On the road, at shows or conferences, or instore during peak sales periods, Infinity Mobile Quotes & Orders App allows you to serve your customers efficiently, all from your Android or Apple phone or tablet.

From omnichannel to unified commerce: a platform for lasting customer relationships

From omnichannel to unified commerce: a platform for lasting customer relationships

For some time, people have had a lot of different ways to buy. They can still go into a physical store but can also choose to shop via their laptop, phone, a customer service or mobilesales rep, kiosk or shoppable screen, mail order, or even social media.