Here are the latest enhancements added to the Infinity platform to help you and your team work more efficiently and create fast, omnichannel experiences your customers expect.
Infinity is a modular platform and you may need additional components or licencing to access some functionality.
INFINITY API
Incentivise loyalty members to buy
A new API lets your online customers see potential loyalty points earned on items, giving them an additional incentive to make a purchase.
Easier retrieval and display of alternate prices
The Products API now allows you to retrieve an item’s standard selling price and alternate selling price, per store. This is useful if you want to display information such as ‘was/now prices’ on your ecommerce portal or any other system that consumes the Infinity APIs.
Give customers real-time RRP prices
The new Product Price List API enables you to display comprehensive, accurate RRP prices to customers by retrieving from Infinity a real-time view of a full price list for one item in all branches, all items in all branches or a combination of both.
Easier access and display of custom data on debtors
The Accounts Receivable API now enables you to retrieve, manage and create business-specific information about your debtors that is contained in custom fields. You can use this custom data for either display or functional purposes within your system.
Retrieve and identify more pricing information
The Products API now includes more pricing data in responses, so you can retrieve and identify more pricing and unit information relating to products.
ORDER MANAGEMENT
Improve mobile user experience when creating purchase orders
Staff creating purchase orders on a mobile device can now receive additional notifications when finalising the order to help minimise potential errors, saving your business time and admin costs.
CUSTOMERS & LOYALTY
Easier access to loyalty point movements for marketing
You can now access information on loyalty points earned or consumed on sales transactions, offering additional marketing communications triggers and data analytics around loyalty point movements.
Give customers and staff access to historical loyalty balance transfers
You can now see where a customer’s loyalty balance was transferred from or to in their transaction history, helping customers understand how their balance has been consumed and making it easier for your support office to understand historical transactions when resolving issues.
Faster retrieval of refund transaction details
Line description details for refund transactions are now included on debtor statements, letting you quickly and easily see which items were refunded.
Easier access to product refund or replacement details
The Sales and Credits function has been enhanced with additional fields to give you more options when searching for customer transactions. This interactive function lets you search for historical transactions and can help resolve post-sale queries such as determining whether a product is eligible for a refund or replacement.
REPORTS & ANALYTICS
Increase visibility of stock value at each location
The Item Location Report has been enhanced with additional information to allow you to understand the dollar value of goods at each location, giving your finance team greater visibility over your stock.
POINT OF SALE
Remove the risk of illegal age-restricted sales transactions
You can now configure Infinity so that age-restricted items can only be sold by store staff above a certain age, protecting your business from the risk of illegal transactions.
Faster access to ePay gift card details
ePay gift cards can now be swiped through Vault EFTPOS terminals, giving your store staff a quick alternative to scanning or manually entering the card number when selling a gift card or checking a gift card’s balance.
TECHNOLOGY
Reduce the time to install new back-office and PoS terminals
The Infinity setup process now allows for bulk copying of certain tables when building a branch linked to the Head Office. This will reduce the amount of time it takes to perform the first linking cycle after Infinity has been installed on a new machine in businesses that have a large amount of data in those tables.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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