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How to smash your channel silos to create seamless customer experiences

How to smash your channel silos to create seamless customer experiences

Most retailers are feeling the pressure to add new physical, online and mobile channels to keep pace with new technologies and changing consumer demands. But if you’re only adding and not actually integrating these channels with the rest of your organisation, you can end up with silos that frustrate your internal teams and customers.

NRF 2018 recap: the top retail technology trends to watch

NRF 2018 recap: the top retail technology trends to watch

Last month, the retail industry descended on New York City for the National Retail Federation’s annual conference. A record-breaking 35,000 retail professionals from all over the globe attended NRF 2018 to learn about the latest retail technology trends and network with their peers.