Update on Triquestra’s response to COVID-19: 23 March 2020
Our highest priority remains the health and safety of our people, customers and partners. We are now taking further steps to double down on our efforts to help contain the spread of COVID-19.
From this Tuesday, all Triquestra people will be working from home, and all face-to-face external meetings are not permitted until further notice.
We’re confident that we have prepared our business for remote working and minimised any disruption to our service.
Over the past week, we successfully tested our business continuity plan and trialled remote working at scale. We are closely following the guidance from the New Zealand government and Ministry of Health, and regularly communicating travel restrictions and precautionary measures with our people.
For more details on the policies we have put in place, see our earlier COVID-19 update here
Communication and collaboration remain very important, and our team will continue to work and engage with you using digital communication methods such as video conferencing or phone calls. Our support and escalation processes are unchanged.
Further updates
We remain absolutely committed to doing everything we possibly can to help minimise the impact of this crisis on you and your business.
I will continue to update you on the steps we are taking as the situation develops.
If there is anything that we can do to support your business during this challenging time, please contact me, your Account Manager or normal Triquestra contact.
Stay safe, and thank you for your continued support and collaboration.
Kelly Brown
Chief Executive
