Stay ahead of trends and deliver seamless shopping experiences with a unified retail platform designed for fashion retailers.
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In fashion, you’ve got to stay at the forefront of trends and technology to satisfy the tastes of fickle shoppers and the in-store and online ways they want to shop. With the Infinity unified commerce platform as your fashion software, your POS, eCommerce, inventory and customer management is centralised, accurate and mobile. And you can personalise the customer experience like never before, putting your clothing and accessories into the minds – and arms – of consumers quickly. They stay on-trend while you streamline your processes and operating costs.
Infinity Unified Commerce connects your POS, inventory, orders, and customer data in one platform—giving you real-time visibility, flexible fulfilment, and the tools to personalise every customer interaction.
“The real time stock visibility allows us to facilitate same day fulfilment from store utilising real time inventory without any buffers.”
With Infinity, you’ve got a single view of all your inventory in real-time that’s accessible by anyone on your team, anywhere. You can allocate products, move them, change pricing and offer promotions based on demand for something new, geographic necessity, or to head off a competitor’s offer. This in-depth inventory optimisation helps you increase revenue and maximise sales opportunities.
Corporate Performance Management (CPM) is part of the Infinity unified commerce platform and lets you monitor every aspect of your operation. Forecast demand based on historical data, sales forecasts, trends and seasonal variations to better plan your inventory levels, price points and promotion frequency.
Excellent inventory management means you can confidently offer all the clothing and accessory colour, size and style variants your customers want. They can purchase these products in-store, online or from your app and track their order every step of the way.
Integrate Infinity as your fashion POS and your customers can buy at the till, on the shop floor, at special events, and on their devices. Infinity POS works at any location - fixed or mobile - and handles payments, returns, stock location, delivery processing and eCommerce integration.
Click-and-collect all items, collect some and deliver others, deliver store-to-door, warehouse-to-door, manufacturer-to-door - all fulfilment permutations are possible with Infinity. You choose the options that are best for customers and most profitable for you. Infinity also supports endless aisle fulfilment which gives your sales associates or in-store kiosks the ability to sell items even when those items are out of stock at the store. The customer can order any product they want and get it delivered to the address of their choice.
Infinity gives you a single view of customer data that’s viewable online and at each POS. Every website click, app tap, call centre discussion and in-store transaction is captured in one place so you’ve got amazing insight on each customer. You can then create personalised offers and loyalty experiences based on what they almost bought, what they purchased in the past and what they might like to try. And greet them online and in-store in a more personal fashion. Imagine the delight when a customer comes in to pick up a ‘click and collect’ purchase and your staff can ask - in detail - how they liked their last purchase.
The Infinity platform really shines when you build its features into a mobile app. Let your customers browse, buy and update their details on the go, with all data integrating with the Infinity platform. We can build an app for you or your developers can innovate directly on the platform.
Infinity has been developed and enhanced over 20 years to be easy to use - a real benefit when staff turnover can be high. A training mode lets staff learn as they go, helping them gain confidence quickly. And you can easily add terminals and mobile devices quickly when you want to scale up for busy times.
Triquestra’s Support Centre is available 24 hours a day, 7 days a week, 365 days a year. We also offer full technical and functional training that makes ongoing use simple.
We’ve got the platform and the experience to help you manage operations, optimise inventory and fulfilment, empower staff and offer amazing customer service and experiences.
Discover everything you need to launch, manage, and scale your business.
Unified commerce is the term used for a retail software system which connects all your inventory and customer data to all your online, in-store and mobile sales channels.
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