Manage trade accounts, contract pricing, complex inventory, and on-farm orders. Do it all from a single, unified platform.
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Serving a rural customer base with differing and complex needs demands a point of sale and inventory management system that can take whatever you throw its way. The Infinity unified commerce platform helps you optimise inventory to reduce costs and better understand your customers’ businesses so you can provide great service every time. You can sell in-store, online, on-farm or at trade shows with Infinity. And it easily integrates with your existing systems.
We’ve been working with farm and rural community retailers for years and have built agribusiness-specific tools into the already robust Infinity unified commerce platform.
“Farm Source’s POS needs are quite complex because of our mix of retail and service offerings. We want our customers to be able to buy what they need, get accurate advice and recommendations, and have a great experience with us every time
With the Infinity platform as your hub, customers can buy wherever they are: in-store, online, at trade shows and from their visiting or call centre rep. Infinity handles cash sales and charge-to-account sales - in the same transaction if required. And you can fulfil orders in numerous ways. Say a farmer places a fencing order. They can take the nails while you deliver the posts. And get you to charge half the price to them, half to their neighbour. All permutations are possible with Infinity.
When someone is buying a dangerous or restricted item like a firearm or chemicals, Infinity knows to prompt your staff to ask for the correct licence information and print regulation documentation. Infinity also lets you configure product composition. For example, if a customer wants a fertiliser or seed mix made up of differing levels of ingredients, you can create an order that goes directly to your supplier to make up as specified.
By centralising all data, your staff and customers can view past transactions, generate repeat orders and track orders as they progress from purchase to delivery. Infinity’s advanced pricing functionality also lets you set up rules-based and contract pricing that’s viewable by any staff member, anywhere, on any device.
Corporate Performance Management (CPM) is part of the Infinity unified commerce platform and lets you monitor every aspect of your operation. Forecast demand based on historical data, sales forecasts, trends and seasonal requirements to better plan your inventory levels, maximise return and minimise overstocking.
Infinity has a Mobile Quotes & Orders app that lets you provide quotes and take charge-to-account orders anywhere. So you can visit a farmer and place their order that can be accessed and converted in-store or by your suppliers. We can build an app for you or your developers can innovate directly on the platform.
Infinity has been developed and enhanced over 20 years to be easy to use. A training mode lets staff learn as they go, helping them gain confidence quickly. You can easily add fixed POS terminals and operate your point of sale from tablets or smartphones - especially useful during busy mornings when customers come in to pick up their click-and-collect orders. And Infinity can meet the challenges of remote locations and terrains by operating in an ‘offline’ mode if there are network issues.
Triquestra’s Support Centre is available 24 hours a day, 7 days a week, 365 days a year. We also offer full technical and functional training that makes ongoing use simple.
We’ve got the platform and the experience to help you manage operations, optimise inventory and fulfilment, empower staff and offer amazing customer service and experiences.
Discover everything you need to launch, manage, and scale your business.
Unified commerce is the term used for a retail software system which connects all your inventory and customer data to all your online, in-store and mobile sales channels.
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