Infinity's next release is packed full of new features. Read on to find out more about just some of these, and contact us for more detail.
*Infinity is a modular system and you may require additional components or licencing to access some functionality.
Branch clusters
Arrange branches into a hierarchy, grouping branches according to your business structure. Managers of each cluster can set up, change, view and report on their own set of branches’ data, while limiting access to data for branches controlled by other managers.
This functionality is designed to give greater flexibility and control to businesses comprising
- multiple brands or business units
- franchise or multi-ownership structure
- decentralised regional control
‘Branch Clusters gives you more flexibility in maintaining data and reporting for sets of stores; and greater control of sensitive information.’
Zeb Carnell, Business Analyst
Omnichannel
Pick and pack
Pick, pack and deliver web orders at point of sale. This function enables orders made online to be processed for collection in store. On picking, it updates the webstore with the status of the order.
Ecommerce
SEO and social sharing
Drive more traffic to your site from organic searches in major search engines and the social networking feeds of your customers.
Integration with Google Analytics and Google Enhanced ecommerce
Track page impressions, conversion rates, and the effect lead times pricing and more have on sales.
External Shipping Providers
Enable optimisation for selection of carrier and carrier methods when shipping orders for web and store.
Elastic search engine
Offers very fast, highly configurable and scalable search and indexing of web content.
Stock ordering
Supplier level reordering
Include or exclude individual suppliers from automatically generated purchase orders. This function applies to purchase order creation methods min/max, sales since last PO, sales within selected date range, and demand forecasting.
Stock order forecasting
Record lead time and reorder frequency by supplier for use in Infinity’s Demand Forecasting function. Improve timeliness of your ordering by more accurately forecasting when inventory will be required based on how quickly your supplier can deliver it to you.
Stock receipting
Match invoices, purchase orders and credit notes
Receipt items automatically by matching the invoice against one or more purchase orders.
Suppliers
Many-to-many invoice matching
The invoice matching function now supports many-to-many matches. Select multiple invoices and multiple corresponding credit notes, supplier returns and purchase orders. As selections are made, cumulative totals change until the invoices, credits and purchase orders are within tolerance limits.
Generate claims to supplier
Under-supply, over-supply or an overcharge is automatically identified when goods are receipted, generating a goods receipt and a claim document. Email these claims directly to the supplier.
Debtors
Multiple debtor periods
Run end-of-period or individual debtors on a weekly fortnightly, or monthly basis to control and reduce credit exposure.
Statement Delivery
Generate statements, and control which customers receive emailed or printed statements.
Stock adjustment
Correct stock levels by selecting multiple stock items to a stock adjustment at once.
Item master data enhancements
- Generate compulsory barcodes for consistency of brand and presentation, preventing store staff from creating their own barcodes.
- Make selected item-related fields on stock item records mandatory to ensure data required for your business is entered before the record is saved.
- (Infinity designated mandatory fields such as Description and Price1 cannot be made non-mandatory. Extended Data fields cannot be made mandatory.)
- Set up branch-specific extended data for stock items at Head Office to assign a different value to an item at different branches and control how extended data is handled on a branch-branch basis.
- Manage and create item master data at branch cluster level.
Stock Take
Stock take from POS
Conduct a stock take at point of sale. Set the stocktake up at the Back Office or allow ad hoc stocktaking, Stocktakes completed at POS are saved as a draft for review and completion at Back Office.
Stock count group
Assign items to a physical location within the store – such as a particular shelf – and then stock take that specific location. Great for when a full stock take is not practical, it is designed to work with stocktake at POS.
Transactional reports
Employee Performance Reports
Dig deeper into size and average value of sale transactions by employee. View the information by branch and across a range of time periods.
User permissions report
Determine the permissions which specific users and user groups have. Run this report regularly to review whether previously set permissions are still appropriate.
Paypal integration
Process in-store refunds for web sale transactions paid for by Paypal.
Unattended manual installation
Perform an unattended manual installation for a simpler deployment with minimal user intervention.
Infinity ETL
Additional security features ensure only users with the right credentials make changes to data. Login permissions define which Infinity ETL functions are viewed and edited.
Infinity Loyalty
Automated offer generation
Generate customer offers based on a birthday, or on reaching a pre-defined number of points and make them available at point of sale and online.
Paid membership
Offer customers a paid membership option, with accompanying premium promotions, offers and rewards to build engagement.
Tiered program
Offer customers recognition for reaching a pre-determined level of points with special pricing, promotions and rewards.
‘Deepen relationships with your highest value customers by recognising and rewarding them at a higher level.’
Nevin Betts, Business Analyst
