Here’s new functionality across the Infinity platform that will help you unify your physical and digital channels to create the seamless and personalised buying journeys your customers crave.
Infinity is a modular platform and you may need additional components or licencing to access some functionality.
APIS
Faster performance to reduce resources
The performance of transactional APIs has been improved under high loads so that the resources required to run the APIs can be reduced and the API processes are faster, improving the overall user experience.
Enforce domain separation between fuel inventory and sales data
Businesses that apply domain-driven design and wish to send fuel inventory events to a separate endpoint from the sales data can now configure the Cloud Events Service with alternate API details for the fuel data. This helps to maintain domain separation between the fuel inventory and sales data domains.
Simpler maintenance of debtor records
Customers who update debtor records using the Accounts Receivable API no longer have to provide the financial details as part of the update, reducing the complexity and effort involved in maintaining these records.
INVENTORY
Let store staff use mobiles for stock transfers
Stock transfers can now be created in Infinity Cloud while in mobile mode, making creation of transfers more efficient for staff on the shop floor. The ability to scan by pack size has also been added to the stock transfer process to speed up the scanning of products that are being transferred.
Easier management of purchase orders
Customers who have their own purchase order references can now use those references when creating, viewing and searching for orders in Infinity, making it easier to find and maintain POs across your business.
PRICING & PROMOTIONS
Launch quantity promotions for increased sales
Infinity Rules Based Pricing now allows you to maintain quantity-based volume price breaks for items. For example, you can set up rules that allow you to sell a single item at $10 each, between 2 and 10 items at $8 each, and between 11 and 15 items for $6 each. Store staff can see thresholds that apply to the sale and then let the customer know about the available discounting, allowing you to drive higher-volume sales through lower pricing.
CUSTOMERS & LOYALTY
Better visibility of loyalty members within prepay accounts
Your Head Office staff can now more clearly see which Loyalty member has been selected on the list of prepay account members, helping to reduce confusion when checking the names attached to a prepay account.
REPORTS & ANALYTICS
Expand your reporting of customer types
Customers who use Infinity’s Open Accounts feature can now see sales to open accounts in the Customer Performance Report, allowing for reporting on all customer types used in Infinity.
POINT OF SALE
Support sustainability goals by eliminating Vault EFTPOS printed receipts
Businesses using Verifone Vault EFTPOS devices can now decide whether they want to stop printing a customer copy of thermal receipts by default. This can save you the cost that comes from automatically printing receipt copies if your customers rarely ask for them.
Give store staff more visibility of fuel prepay transactions for easier refunds
Store staff can now see more transaction information when refunding fuel prepay transactions, thereby helping them choose the correct transaction to refund, improving the speed and accuracy of the refund and providing an improved customer experience.
Improve staff adherence to daily cash management process
Several enhancements have been made to Cash Management functionality. You can now configure the system to perform end-of-days only, rather than end-of-shifts. This can help avoid confusion in businesses that do not operate on a shift basis. An extra prompt has also been added to the end-of-day and end-of-shift processes so that store staff are made aware if they create very short shifts by mistake, which increase administrative effort.
INTEGRATIONS
Better inventory management and improved operations with enhancements to Xero integrations
The Infinity Xero integration has been enhanced to push stock receipt, transfer, stocktake and adjustment transactions to reduce manual data entry into Xero when tracking inventory.
Customers who use Xero to receive payments and accounts receivable statements can now post debtor transactions as individual invoices and credit notes, while Infinity remains the master of the debtor record for all transactions and pricing. Note: customers with a high volume of debtor transactions should ensure their transaction counts fall within Xero monthly transaction volume limitations.
Supplier invoices that are posted to Xero have been enhanced to accommodate foreign currency suppliers so that offshore suppliers can be paid in their local currency. Freight that has been added to supplier invoices and disbursed across the items, such as landed costs, is now posted as inventory and goods received not invoiced, instead of as a separate inventory line, to provide better accuracy of full inventory valuations and cost of goods sold.
Cash sales posting to Xero which use duty free mode, or debtors with tax exemption rules in Infinity, now correctly create tax-free and tax-inclusive lines for the various sales lines where appropriate so the tax from sales is accurately recorded in Xero.
Help stores accepting eWIC cards serve customers faster
Maintenance of the US WIC (Women, Infant and Children) products has been made more efficient now that the eWic APL file import correctly recognises the UPC PLU flag, thereby removing the need for manual updates of the item master.
TECHNOLOGY
Commitment to modern .NET infrastructure
All Infinity releases now require .NET 4.8 Framework to be present. This is part of Triquestra’s ongoing commitment to using enhancements from vendors and to maintaining technical support. When you receive a new Infinity release from now on, please ensure that .NET 4.8 is deployed to all workstations and servers that operate Infinity.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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